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It is a unique cloud-based solution which optimises the jury management selection process by streamlining and automating the selection activities and improving service quality and efficiency.
The JMS is a NSW government innovation which improves stakeholder engagement, removes manual processes, and provides a process and cost saving to court jurisdictions worldwide.
This JMS system improves accessibility and responsiveness and enables clear and consistent messaging for a quality user experience.
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It’s taking less than 30 minutes to check-in up to 300 people for jury service compared to more than 3 hours under the old manual system
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It promotes a self-service opportunity where users can interact at times that are convenient for them. Through the user-centred design, there is low on-going maintenance, low training costs and innovations are understood and embraced.
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What was once a cumbersome and labour intensive process is now quick and effective, resulting in a faster and more accessible justice system
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Outcomes have shown to cut processing time by ~75% making this platform more effective and efficient for everyone involved.
Downing Centre – Juror Assembly Room
The system is compliant to level AA within the WCAG Guidelines and is currently utilised in 31 court locations across NSW.
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With service excellence our focus, our solutions connect you with the world’s smartest minds, to assist with the development and delivery of your products or services.
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