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Middlesex University is a large North London University with 14 regional offices world-wide. It has four campuses: the flagship Campus at Hendon with the remaining sites located at Trent Park, Cat Hill and Archway. The University provides IT for its 2,000 staff and more than 23,000 students through networked computers which are facilitated by the University's Computing and Communication Systems Service. The University has one of the largest Computing Science teaching departments in the UK, which offers study programmes at foundation, BSc and MSc levels within Business Information Systems, Computer Communications and Computing and Multimedia Technology.
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Ajilon manages the complete cycle of configuration, delivery, installation and disposal of redundant equipment. New IT equipment is stored securely at Ajilon’s fully insured warehouse facility which enables the required urgency and flexibility of calling off stock as needed. Whilst value and performance are key attributes of IT systems, the timely configuration and delivery of systems is essential to the success of this project. Ajilon provides a highly experienced Service Delivery Manager to oversee the processes and to manage the delivery team to ensure the continuity and consistency in supply and support activities. Both hardware support and deployment services benefit from agreed SLAs and a repository for comprehensive recording and reporting.
The managed services comprises:
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Ajilon has provided a successful service to Middlesex University since 2005 for both hardware support and hardware deployment activities. This success has led to Ajilon recently winning a 24 month contract with the University based on the continued reliability and relationships that have been formed during this time.
Key Achievements:
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Content management error: Generic Content Banners should not be placed in the Navigation placeholder!
Content management error: Generic Content Banners should not be placed in the Navigation placeholder!