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Directs personnel and implements policies to ensure the optimization of servers, networks and systems. Provides timely, accurate and consistent technical infrastructure service and presentation to internal and external clients. Coordinates with other teams to identify and implement new systems to support business function at effective cost. Relies on extensive knowledge and professional discretion to achieve goals. Usually reports to senior management. Manages others. Significant ingenuity and flexibility is required. Requires a bachelor’s degree in area of specialty and at least 10 years of field experience.
Plans and implements additions, deletions and major modifications in pursuit of IT and business goals. Assesses needs across the enterprise and within individual business units to determine strategies for meeting business objectives. Modifies existing IT systems or develops new approaches. Relies on extensive knowledge and professional discretion to achieve goals. Usually reports to the CIO. Manages others. Significant ingenuity and flexibility is expected. Requires a bachelor’s degree in a related area with at least 8 years of field experience.
Manages the IT department. Develops and executes plans that support the organization’s IT needs. Ensures proper functioning of the information processing system and oversees necessary upgrades. Aligns hardware, software and associated peripherals with organizational needs. Relies on extensive knowledge and professional discretion to achieve goals. Usually reports to senior management. Manages others. Significant ingenuity and flexibility is expected. Requires a bachelor’s degree and at least 5 years of relevant experience.
Assures consistent quality of IT systems by developing, executing and enforcing enterprise quality assurance practices and procedures. Leads a team of quality assurance analysts and oversees testing and validation initiatives to uncover potential issues. Makes recommendations for product or service enhancements and updates. Relies on extensive knowledge and professional discretion to achieve goals. Usually reports to department head. Manages others. Significant ingenuity and flexibility is expected. Requires a bachelor’s degree with at least 7 years of field experience.
Ensures a smooth and effective data management infrastructure encompassing data warehouses, data stores, database architecture and other related systems. Responsible for overseeing data systems and ensuring they meet organizational requirements. Relies on extensive knowledge and professional discretion to achieve goals. Significant ingenuity and flexibility is expected. Manages others. Usually reports to senior management. Requires a bachelor’s degree and at least 10 years of field experience.
Designs, develops and manages information management strategies and solutions. Oversees the warehouse and all related activities, including data sourcing, migration, design, implementation and quality control. Relies on knowledge and professional discretion to achieve goals. Manages others. Significant ingenuity and flexibility is expected. Usually reports to senior management. Requires a bachelor’s degree with at least 7 years of relevant experience.
Provides technical leadership for architecture, design, documentation and maintenance of an internal database and related systems. Oversees the evaluation, design and implementation of database enhancements and develops a long-term strategy for data storage. Establishes policies and procedures related to data security and integrity and monitors and limits database access as needed. Relies on extensive knowledge and professional discretion to achieve goals. Manages others. Significant ingenuity and flexibility is expected. Usually reports to top management. Requires a bachelor’s degree with at least 7 years of relevant experience.
Manages the network control function of an organization. Monitors and maintains quality levels for the network and resolves issues related to transmission quality. Relies on extensive knowledge and professional discretion to achieve goals. Usually reports to a department head. Manages others. Significant ingenuity and flexibility is expected. Requires a bachelor’s degree in area of specialty and at least 7 years of relevant experience.
Builds applications to meet business requirements and oversees a team of analysts or developers. Assesses existing applications and keeps abreast of industry standards and best practices. Determines technical changes, schedules projects and oversees timelines. Implements and monitors quality standards. Relies on extensive knowledge and professional discretion to plan and achieve goals. Manages others. Significant ingenuity and flexibility is expected. Usually reports to a department head. Requires a bachelor’s degree in a related area and at least 7 years of application development experience.
Manages and oversees systems to protect data from unauthorized access. Creates and implements policies and procedures for identifying, recording and addressing security violations. Relies on extensive knowledge and professional discretion to achieve goals. Usually reports to a department head. Significant ingenuity and flexibility is expected. May require a bachelor’s degree in area of specialty and at least 7 years of field experience.
Identifies and analyzes risks to information assets and IT systems. Defines risk management plans. Manages the information security risk assessment process. Remediates areas of non-compliance by implementing automated policy enforcement when possible. Ensures that project goals are accomplished and in line with business objectives. Requires a bachelor’s degree in area of specialty and 8-10 years of relevant experience.
Oversees timely delivery of quality technical support to internal and external customers. Manages help desk personnel and develops policies and procedures governing how to troubleshoot IT issues, including identification, documentation, distribution and resolution. May assess new products or services and suggest enhancements to senior management. Relies on extensive knowledge and professional discretion to achieve goals. Manages others. Usually reports to a department head. Significant ingenuity and flexibility is expected. Requires a bachelor’s degree and at least 7 years of relevant experience.