IT Outsourcing Service desk

Onsite expertise

1st, 2nd, 3rd level services
Single point of contact
Remote Support CTS
Service / Project Management
Project Management
User Administration
IMAC coordination
Mobile devices Support
POS services
IP telephony
Video conferencing
eDC and eDiary support

Technologies deployed

Incident Management
Service Management
Request Fulfillment
IMAC Asset Administration
Project Office
Tracking / Monitoring
End-to-End responsibility

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IT Outsourcing/Service Desk

Erfurt, Leipzig, Boeblingen, Germany

Onsite expertise

Technologies deployed

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