Our client is a Telco vendor and they are seeking a dynamic and experienced Key account manager to manage one of the existing Telco operator account. The Key Account Manager will be responsible for managing client accounts, building rapport and managing relationships with key stakeholders whilst maintaining a customer relation focus
Description
Sales opportunity creation
Create sales strategy and lead the account
Ensure targets are met from both business and delivery metrics.
Raise risks in a timely manner & prepare mitigation plan along with delivery teams.
Prepare tenders and sales documents
End to end management of existing Telecommunications accounts
Work closely with Presales and Delivery teams during proposal negotiations
Initiate Key Account Planning for each client to drive business development strategies and sales
Forecast short, medium and long term Client requirements (resources, skill sets, investments, software, hardware etc.) to management
Act as a reliable single point of contact for client
Conduct weekly & monthly steering committee meetings
Ensure client requirements are met in timely manner
Write and assist with formal engagement proposals to prospective clients
Gather prospective account information in alignment with strategy
Periodically review account operations and recommend changes based on business scenarios
Participate in internal reviews on account management for monitoring account overall health and performance
If this sounds like you please email your word format resume directly to deepa.shetty@akkodisgroup.com . For a confidential discussion please call .
Deepa Shetty
(02) 8028 3142