Are you ready to dive into exciting projects with cutting-edge technologies? We're seeking a skilled Salesforce Support Analyst/ Administrator to join our dynamic team! Your role will be pivotal in maintaining and configuring Salesforce applications, ensuring smooth operations across various departments.
Key Responsibilities:
- Understand our organization's intricate business processes and rules.
- Configure and maintain Service Cloud, Health Cloud, and Digital Experience applications.
- Provide advanced support, troubleshooting, and issue resolution.
- Evaluate new Salesforce releases and communicate changes to affected users.
- Foster positive relationships with business areas and guide them through user acceptance testing.
- Conduct data analysis, loading, and reporting.
- Customize the Salesforce platform, including custom fields, objects, and validation rules.
- Design, build, and debug Flows, with a focus on error handling and optimization.
- Utilize Gitlab for version control and implementation fixes.
- Manage Lightning Experience, including Lightning Pages and Apps.
- Work within an Agile delivery methodology.
Mandatory Criteria:
- Over 2 years of Salesforce experience, with relevant certifications like Certified Salesforce
- Admin/ Certified Platform App Builder
- Strong problem-solving skills.
- Enthusiastic about continuous learning and development.
- Customer-focused with excellent communication skills.
Desirable Criteria:
- Experience with version control and metadata deployments.
- Familiarity with Vlocity/Omnistudio.
- Interest in accessible design and development.
The application deadline for this role is 30/04/2024. If you believe this role suits you, please don't hesitate to contact me at +61 2 6103 1852 or email me at teja.kuchimanchi@akkodisgroup.com for a confidential discussion.
Joining Akkodis Benefits
- Weekly or Monthly Pay
- No payrolling processing fees
- Upskilling opportunities and training discounts
- Associate gatherings events
- Akkodis SME meet ups/information sessions
- EAP Support Program
- Dedicated Account Management support team
About Us
Akkodis delivers cross-industry IT and digital engineering expertise to accelerate innovation and digital transformation. By combining a unique service offering of Tech Consulting, Tech Talent Services and Tech Academy solutions Akkodis enables businesses to progress, scale and perform. Akkodis has a global footprint with 30,000+ consultants in over 20 countries focused on Cognitive Technologies, Digital Transformation, Cloud & Infrastructure, Smart Ecosystem, and Industry 4.0 across the key sectors of Automotive & Transportation, Environmental & Energy, Software, Internet & Communication, Financial Services, and Industrial Manufacturing.
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"Akkodis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds".